Key Performance Indicators – Response for the managing of core KPIs, including steering actions for improving performance within related business unit(s), i.e. Delivery Reliability, Days of Sales Outstanding, # of SOLI / FTE
Customer relationship management – manage customer relationships in accordance with related business unit(s), and sales strategies, e.g. perspectives, sales excellence, value-based management, key account management, and business rules.
Order to Cash and Non-conformance management –
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Partner closely with users and business stakeholders to define requirements and ensure solutions meet operational needs, representing users throughout design, development, implementation and execution.
Drive user adoption and change management, ensuring appropriate communication, training and readiness for successful implementation of new solutions.
Manage project priorities and backlog, ensuring resources remain focused on the most critical deliverables and risks.
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Serve as the primary regional point of contact and escalation leader for business leaders, HR partners, and employees on highly complex payroll matters. Anticipate issues, manage risk, and drive timely
Own payroll performance for designated countries within the region, driving consistent, high‑quality payroll delivery. Apply data, metrics, and the GHRS matrix to identify trends, address root causes, and
Minimum 7 years At a people manager level with experience in payroll, HR or shared services
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v Ensuring necessary controls is complying with company’s finance policies
v Liaison with external auditors and tax agent on statutory audits and tax filing, including preparation of supporting reconciliation and schedules to external and internal parties
v Observe and meeting internal month end and statutory compliance and filing deadline
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Identify operational bottlenecks and inefficiencies before they become problems, and own the fix end-to-end
Act as a connective layer across geography, functions, and stakeholders — sales, finance, marketing, and deal desk — to remove friction and drive collaboration
Challenge assumptions and processes that don't serve the business, even when that means pushing back on senior stakeholders
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Strategic Partnerships: Identify new regional markets and build high-value recruitment networks alongside education agents, embassies, corporate partners, and relocation firms.
Data & Forecasting: Analyze market trends, competitor movements, and key admissions metrics to inform decision-making, optimize acquisition strategies, and prepare regular enrolment forecasts.
Team Development: Lead, coach, and empower a high-performing student recruitment and admissions team while collaborating closely with academic leadership to align initiatives with the school's broader vision.
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To assist the Finance Manager to prepare monthly, quarterly and annual accounting reports.
To ensure that Troopers invoice clients within a timely manner in accordance with the established finance policies and individual client payment terms.
To assist the Finance Manager to prepare Budgets and closely monitor expenditures and income associated with all projects/campaigns together with the annual budget requirements.
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The incumbent is also required to provide general support and full co-operation to the sector in which he/she operates and contribute to the Annual Finance Plan in achieving the sector’s objectives and targets.