This is *not a routine admin role*. The role requires good follow-up, fast response, careful documentation and close back-end support to help the sales team and operation team keep projects moving smoothly.
The main purpose of this role is to support the sales team by preparing documents, compiling information, updating records, arranging payment requests and handling operation follow-up, so the sales team can focus on customer communication, supplier communication and closing sales.
The right candidate must be organised, alert, careful with details, good in follow-up and willing to take ownership of assigned support tasks until completion.
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Menggunakan pelbagai alatan dan platform untuk mengurus akaun Tiktok dengan berkesan.
Menangani pertanyaan dan aduan pelanggan yang berkaitan dengan produk, perkhidmatan dan keseluruhan pengalaman Tiktok.
Bekerjasama dengan ahli pasukan yang lain, termasuk pasukan jualan dan pemasaran dalam talian untuk memastikan kehadiran dalam talian yang padu dan berkesan.
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