Data Entry & Reporting: Process and organize sales data, vendor invoices, and basic customer or client informationSupports daily office operations by managing documentation, scheduling, and communication. Ensure the workplace runs smoothly by acting as the central point of contact for staff and clients, tracking inventory, and assisting with routine clerical tasks
Address customer complaints and concerns professionally, striving to achieve satisfactory resolutions and maintain high levels of customer satisfaction.
Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, utilizing the company's CRM system.
Collaborate with other departments, such as sales and technical support, to streamline processes and improve overall customer experience.
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We are looking for a highly organized and detail-oriented Administrative Assistant to join our team. In this role, you will be primarily responsible for managing our inventory and ensuring all daily paperwork and documentation are processed accurately and efficiently. The ideal candidate is proactive, great with numbers and files, and able to keep our operations running smoothly.
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- Provide accurate information to clients on policies, procedures and service.
- Apply to the Ministry of Manpower for Work Permits, following up promptly and communicating to all parties the statuses in a timely and accurate manner.
- Ensure prompt and accurate documentation for all applications and processes from applying for the Work Permit to issuance to fetching/returning of the FDW-caregiver.
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