Data Entry & Reporting: Process and organize sales data, vendor invoices, and basic customer or client informationSupports daily office operations by managing documentation, scheduling, and communication. Ensure the workplace runs smoothly by acting as the central point of contact for staff and clients, tracking inventory, and assisting with routine clerical tasks
Address customer complaints and concerns professionally, striving to achieve satisfactory resolutions and maintain high levels of customer satisfaction.
Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, utilizing the company's CRM system.
Collaborate with other departments, such as sales and technical support, to streamline processes and improve overall customer experience.
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