3) Manage incoming phone calls by answering, screening, and forwarding them appropriately to ensure efficient communication and response.
4) Address tenant and guest complaints and issues calmly and effectively, maintaining a professional manner at all times to ensure resolution and satisfaction.
5) Regulate guest and vendor access to residential floors by implementing proper registration procedures, ensuring controlled and secure entry.
...
Monitor and coordinate meeting room bookings and schedules.
Provide general administrative support, including filing, photocopying, scanning, and document management.
Liaise with the Head Office and Building Management regarding announcements, notices, and other important communications, and ensure relevant information is communicated to employees promptly.
...