Candidates should possess Debt Collection experience, including following up on overdue accounts, negotiating payment arrangements, and managing collection timelines.
Candidates should possess Invoicing skills, including generating accurate invoices, processing adjustments or credit notes, and maintaining organized documentation.
Additional beneficial qualifications include proficiency with accounting or ERP software, intermediate Excel skills, and prior experience in a retail, e-commerce, or distribution environment.
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Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
Spearhead the annual review and negotiation in Trading Terms Agreements with key customers
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As an Executive, Accounts Receivable based in Petaling Jaya, you will be entrusted with maintaining the highest standards of accuracy across all aspects of accounts receivable operations. Your day-to-day activities will involve processing complex financial transactions, validating critical documentation, supporting month-end closings, and collaborating closely with both internal teams and external stakeholders. You will be responsible for ensuring that every transaction is meticulously recorded and reconciled within strict deadlines. Your ability to analyse changes in accounts receivable balances will be crucial as you provide insightful commentary on fluctuations and support management reporting. In addition to handling customer-related queries with empathy and professionalism, you will play an essential role in identifying areas for process improvement within finance operations. By leveraging your keen attention to detail and strong sense of responsibility, you will help drive efficiency while safeguarding the company's financial interests.
* Ensure all accounting processes and journal entries comply with relevant accounting principles, internal controls, and group policies to maintain high standards of financial integrity.* Support journal entries with appropriate documentation for verification and approval purposes, ensuring no omissions occur when posting to the General Ledger.* Validate and process all documents efficiently before month-end closing or stipulated deadlines to guarantee timely financial reporting.* Process customer refunds, credit notes, and commission verifications accurately and promptly to uphold excellent customer service standards.* Verify customer details in the Vehicle Management System (VMS) for scheduled issuance of official receipts via Robotic Process Automation (RPA), issuing manually if necessary.* Update receipt numbers for bank loan transactions and Purchase Order customers in VMS to ensure accurate record-keeping.* Print and sort official receipts before mailing them to customers, while managing Account Receivable Ledger creation, maintenance, credit limits for finance companies, service credits, packages, and after-sales credit customers in Autoline.* Post and allocate daily receipts accurately in the accounting system to maintain up-to-date financial records.* Assess potential exposure to doubtful debts regularly and collaborate with business units to resolve operational issues swiftly.* Prepare schedules, compile additional financial information analyses, comment on management reports for Finance Operations Manager, and meet all month-end close deadlines set by management.
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Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement initiatives that strengthen sales processes and elevate customer satisfaction, while collaborating closely with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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Conduct CDD documentation and review for Retail Consumers with high quality standards (e.g. consistency, process adherence, productivity). This is primarily focused on new client onboarding reviews.
Send outbound requests for information to customers (if required) to capture critical information for accurate risk assessment as part of the CDD/ECDD process and track these to conclusion
Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements
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Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams.
Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology.
Comply with the Sensormatic Solutions sales methodology and practices.
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