Generating high quality sales leads, follow up after initial contact. Securing and renewing orders, negotiating prices, completing sales and arranging deliveries.
Compiling from voices of customers, channel to relevant sub-committee meetings technical product modification to meet customers on-going needs.
Helping customers who encounter problems with their products (and applications at site) recommending solutions to rectify either with improve product formulation or improve work applications at site.
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To compile and update sales reports on a daily, weekly and monthly basis
To ensure all show units and sales galleries are well-maintained and in tip-top condition at all times, including liaising with contractors for any rectification works when necessary
Capable of producing simple, engaging social media content to promote products and drive sales, using Canva and AI tools
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To assist the Sales Consultant in organizing sales promotion, sales canvassing, car launches, test drive campaigns, cars display and other sales activities as required.
To assist in handling the daily sales administrative works including the preparation and submission of all sales reports.
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Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
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Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer's' queries in accordance with company policy.
Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
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To check and receive purchased books & wardrobe and to arrange for the storage in appropriate places support the sales team with essential coordination tasks.
Work closely with operations teams to ensure smooth sales processes.
Follow up on outstanding orders, quotations, and enquiries.
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Own team’s capability development thru identifying gaps, planning and training/ coaching to enable them to achieve individual target thus achieving group target.
Plan route and coverage for own sales team.
Resolve all operational issues e.g. promotion execution and addressing trade issues.
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