Sales Administration
Customer Service
Data Entry
Order Processing
Inventory Management
Quotation Preparation
Invoice Processing
Microsoft Office
CRM (Customer Relationship Management)
Mandarin Communication
Attention to Detail
For new patients, prepare a new appointment card and a new case note after registration is completed. Attach the registration print out to the new case notes correctly.
Request for a guarantee letter from the corporate patients or company paying patients. Check for the validity. Ensure all related documents required to be produced during registration for smooth process during collecting of medicine and payment. Liaise with staff in- charge at Credit Control Section and PR/Marketing Section if problems arises.
Inform and update the patients of all appointments for follow-up consultation before the patient leaves the clinic. It should be emphasized to the patient that in the interest of other patients, they should attend the appointment on time
...
Ensure all administrative documents are properly documented.
Wagro Trading Sdn. Bhd. is one of the largest agricultural trading house in Sarawak. Our core business involves supplying agrochemical, fertilizers, agricultural tools, safety products and hardware to oil palm plantations in Malaysia. Over the years, we also build close relationship with local smallholders and cash crop farmers. We strive relentlessly to offer the industry innovative and sustainable solutions for the collective growth of all stakeholders.
Throughout our rapidly expanding network and steady growth trajectory, Wagro has consistently and successfully provided service and support to plantations of all sizes, especially on pest & disease management. Other than Bintulu HQ, we have expanded to other cities in the region and opened up office branches and subsidiaries at Kuching, Miri, Sibu, Batu Niah, Mukah in Sarawak and Kuala Lumpur.
...
Attend to and resolve all owners’ and residents’ complaints (verbal and written) promptly and professionally.
Support the implementation of the Quality Management System (QMS) and ensure compliance with ISOP requirements at the site level.
Assist in the preparation and organization of Annual General Meetings (AGMs) and Extraordinary General Meetings (EGMs) for the respective development.
...
· Filing and Document Management: Organizing and maintaining accurate records, physical and digital files, ensuring they are easily accessible. Monitoring and processing of KIV items.
· Communication: Answering phone calls, directing calls, taking messages, and communicating with staff and customers.
· General Office Support: Performing tasks such as preparing reports, making copies, scanning and assisting with mail and any other matters assigned by the management.
...