Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution.
Manage employee leave, attendance, and benefits records.
Review and process employee expense claims according to company policies.
Handle the full recruitment process, including preparing job descriptions, advertising vacancies, screening candidates, conducting interviews, and coordinating onboarding.
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