Maintain patient records with accuracy and confidentiality, including updating personal information, treatment histories, and insurance details.
Assist dental staff with basic chairside duties as needed, such as preparing treatment rooms, sterilizing instruments, and handing instruments to the dentist.
Manage inventory of dental supplies, place orders when necessary, and ensure the reception area and treatment rooms are clean, organized, and well-stocked.
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Ensure a smooth patient check in and check out process- ensure all patient using QMS system by EncoreMed 1 que system.
Schedule, confirm and reschedule patient appointment using the Clinic’s booking system – by EncoreMed system, hospital website & phone call. Coordinate with doctors, ward nurses and others department to optimize scheduling efficiency.
Collect and verify patients’ details, next of kin, insurance or GL information and any required documentation.
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