Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
A Bank Teller at CIMB Bank is responsible for handling day-to-day counter transactions, providing excellent customer service, and ensuring all banking operations are conducted accurately and in compliance with the bank’s policies and regulatory requirements. The role involves direct interaction with customers, assisting with cash transactions, account inquiries, and promoting suitable banking products.
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Assist customers with product recommendations, pricing enquiries, online purchases, order status and payment-related matters.
Monitor and respond to customer comments and messages across social media platforms, contributing to positive online engagement and community management.
Handle customer complaints and service issues professionally, taking ownership of cases and ensuring timely follow-up until resolution.
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