Internship For REMOTE Customer Support for Ecommerce Brand 工作, 薪水 up to MYR 2,500, Jaserie Enterprise Sarawak 公司招聘中 - Ricebowl

Fluent in Mandarin & English (Written & Spoken)

Friendly, positive, and enjoys talking to people

Strong communication and problem-solving skills

Comfortable using WhatsApp, Facebook, Instagram, and online shopping platforms

Self-disciplined and able to work independently in a remote environment

Fast learner with a willingness to take feedback and improve

Basic computer skills (Google Sheets, Docs, etc.)

Previous customer service, sales, or ecommerce experience is a bonus but not required

Reply to customer inquiries via WhatsApp, Facebook, Instagram, Shopee, and other channels

Help customers choose the right sleep products based on their needs

Follow up with leads and assist customers throughout the purchasing journey

Handle order-related inquiries, delivery updates, and after-sales support

Maintain a friendly, professional, and positive customer experience

Support social media engagement by replying to comments and messages

Assist with marketing campaigns, promotions, and content-related tasks

Work closely with the team to improve customer satisfaction and sales performance