- Structured Performance Reviews: Organize quarterly business review meetings with clients to evaluate key performance indicators (KPIs), service compliance, issue resolution performance, and customer satisfaction.
2 days
300+ IT Technical Support Jobs in Selangor - November 2026 - High Salaries
Showing 371 jobs results for
"it technical support"
in Selangor
- Perform general office duties such as data entry and data supply management.
14 days
- ITIL Foundation Certificate, vendor and non-vendor specific certifications in customer service, Windows, Microsoft Office, and networks. Training in IT end-user support and global shared services / call center environments highly desirable.The incumbent is expected to undertake the following duties and responsibilities:
30+ days
- Acknowledging and resolving customer complaints.
3 days
- Pursuing a degree in Mechanical Engineering or undertaking relevant vocational training. Final-year degree students are preferred.2. Have prior experience in a workshop or warehouse.3. Be able to stand for extended periods.4. Be familiar with the safe use of basic hand and power tools or willing to learn.5. Listen attentively, follow detailed instructions and work reliably.6. Help maintain a safe and orderly workplace.
10 days
- Prioritise technical support for VIP and SME customers.
Today
- Repair Evaporative Air Cooler.
30+ days
- Utilize diagnostic equipment and hand tools to accurately diagnose and repair vehicle problems.
2 days
- Collaborate with the relevant support team to ensure timely resolution of user issues and efficient escalation processes
30+ days
- Coordinate RMAs, parts, service requests & follow-ups with internal/external parties
30+ days
- Coordinate RMAs, parts, service requests & follow-ups with internal/external parties
30+ days
- Install and configure computers, laptops, printers, scanners, network devices, and IT peripherals.
30+ days
- Plan and execute server installations, configurations, and upgrades based on business needs.
14 days
- Manage and liaise with customers / supplier regarding the warranty items.
30+ days
- Process documentation and verify information where required.
14 days
- Assist customers in resolving technical issues using internal knowledge resources.
30+ days
- Knowledge Management:o Maintain and update knowledge base articles and support documentation to reflect the latest information and procedures.o Contribute to the development of training materials and user guides.
14 days
- Good communication and interpersonal skills.
1 day
- Coordinate with external IT vendors and service providers for technical support and maintenance.
9 days
- Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
30+ days
- Respond to requests for technical assistance on system issue by telephone or electronically (email)
14 days
- Diagnose and resolve hardware malfunctions, performing repairs or coordinating with vendors for replacements and warranty claims.
30+ days
- Assist in the creation and maintenance of technical documentation, user guides, and training materials.
28 days
- Assist the technical team in providing support for HRMS and payroll systems.
30+ days
- Monitor server performance and troubleshoot connectivity or performance issues.
14 days
- Follow company's SOP and safety guidelines during onsite work.
30+ days
- Prioritise technical support for VIP and SME customers.
Today
- Prioritise technical support for VIP and SME customers.
Today
- Prioritise technical support for VIP and SME customers.
Today
- Document technical issues and their solutions for future reference.
30+ days
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