IONiaga Sdn. Bhd. Hiring! Full Time Technical Support (Aesthetic Machine) in Singapore - Ricebowl

This role provides hands-on technical and operational support for equipment, including basic troubleshooting, inspection, and assistance with repairs and testing. The position also supports machine handling, logistics, and documentation to ensure equipment is properly prepared for clients and regional teams. The role requires clear communication in English and Mandarin, strong attention to detail, and the ability to work independently while supporting internal and regional stakeholders in a technical environment.

Key Requirements:

• Diploma in Engineering, Electronics, or related technical field.

• 1–3 years of experience in technical support or equipment handling, preferably in medical devices or related industries.

• Basic understanding of machine troubleshooting, repair, and maintenance processes.

• Strong organizational and documentation skills; proficient in Excel, Word, and PowerPoint.

• Comfortable communicating with clients in English and Mandarin.

• Physically able to handle, lift, and move equipment safely.

• Highly self-driven, detail-oriented, and able to work independently as well as part of a team.

Technical Support & Troubleshooting

• Provide basic technical assistance and troubleshooting for equipment and devices.

• Support the repair and testing of machines returned from client sites or other regions.

Machine Handling & Logistics

• Assist with moving, lifting, and handling machines during repair, installation, and maintenance activities.

• Inspect incoming machines upon receipt to ensure proper condition before sending them to clients or other regional teams.

Coordination & Communication

• Communicate effectively in both English and Mandarin to support internal teams, vendors, and regional partners.

• Provide timely updates and documentation related to equipment status, troubleshooting actions, and inspection results.

Documentation & Reporting

• Prepare basic technical reports and maintain accurate records of inspections, repairs, and machine handling activities.

• Use Excel, Word, and PowerPoint to document issues, track tasks, and prepare simple reports and presentations

• Annual Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Medical and Hospitalisation Leave
• Annual Bonus