- Jalan Dutamas 3 Cheras Selangor Malaysia 43200

Working Location
Job Description
Requirements
Possess a Secondary School Certificate (SPM) or equivalent qualification ('O' Levels).
Demonstrate foundational knowledge in photocopier repair and printer maintenance, ideally gained through vocational training or self-study.
Ability to perform basic troubleshooting on office equipment such as printers and copiers.
Willingness to learn and perform equipment installation and preventive maintenance tasks under supervision.
Good communication skills in English and Bahasa Malaysia to interact effectively with customers and team members.
Provide excellent customer service, assisting users with technical issues and inquiries.
Eagerness to develop technical support skills within a dynamic office environment.
Responsibilities
Assist senior technicians in the installation, setup, and configuration of photocopier and printer equipment at client sites.
Perform routine preventive maintenance on photocopiers and printers to ensure optimal performance and minimize downtime.
Diagnose and troubleshoot technical issues with photocopier and printer hardware and software, providing timely and effective solutions.
Respond to customer service requests, addressing inquiries and resolving technical problems related to printing and copying equipment.
Conduct basic repairs and component replacements on photocopiers and printers under the guidance of experienced technicians.
Maintain accurate records of maintenance, repairs, and installations, including parts used and time spent on each task.
Collaborate with the technical team to identify recurring issues and suggest improvements to maintenance procedures and equipment reliability.
Benefits
Skills
BUKIT DUKUNG
1.3 km
BATU 11 CHERAS
1.7 km
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