Able to locate the exact step and user group affected. Separate UX friction from technical failures, unclear value or a differentuser need. Combine funnel data, firsthand product checks, user conversations and support evidence. State what is knownand what is still a hypothesis.
Bachelor’s degree or higher; Good Mandarin and English skills (reading, writing, and communication). Priority will be given to candidates who speak Portuguese (Brazil). preference given to candidates with degrees in Marketing, Advertising, New Media Operations, Portuguese, or related fields;
Bachelor’s degree or higher; Good Mandarin and English skills (reading, writing, and communication). Priority will be given to candidates who speak Portuguese (Brazil). preference given to candidates with degrees in Marketing, Advertising, New Media Operations, Portuguese, or related fields;
1-3 years of working experience in ground promotion team management; candidates with experience in offline user acquisition, merchant development and community/business district promotion management are preferred.
Position title: Helpdesk Analyst 24/5 Shifts rotation (Ticketing System)Working schedule Monday to Friday (2 Days off Sat & Sun)Contract: 12 Months Contracts - Start ImmediatelyBenefits: Hospitalization & PA CoverageOffice: Cyberjaya, SelangorSalary: RM3800 plus allowances per day/ shiftITIL Framework Cert is an advantage