• The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
• Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
• To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
Qualification: Bachelor's Degree, Post Graduate Diploma or Professional Degree in Digital/ Technology/ Engineering/ IT/ Computer Science or any equivalent
Required skill(s): Deep expertise in leading Business Diagnostics, ERP Advisory, and Digital Roadmap development. Ability to translate complex organizational pain points into structured, technical-strategic solutions. Strong account management and stakeholder management skills
Key quality(s): A proactive and positive attitude toward work, colleagues, clients, and managers. An inquisitive mindset with the ability to research, analyze, and solve problems effectively. Solution-oriented, with strong attention to detail in both outcomes and the processes required to achieve them—upholding integrity and high standards in an environment where people and success truly matter....
Computer Literate
Insurance
Customer Service
Patient Care
Appointment Scheduling
Medical Terminology
Administrative Support
Communication Skills
Empathy
Problem-Solving
Problem-Solving
Business driver to build sustainable maintenance / contract run rate for the company
to work closely with Account Manager (AM) mapped to drive the maintenance business
to manage their customer's request on our services and to ensure that the AM knows how to position our services offering to all their customers. To create and monitor all services pipeline and to come out with the action plan on how to meet the target GP assigned....