Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Business driver to build sustainable maintenance / contract run rate for the company
to work closely with Account Manager (AM) mapped to drive the maintenance business
to manage their customer's request on our services and to ensure that the AM knows how to position our services offering to all their customers. To create and monitor all services pipeline and to come out with the action plan on how to meet the target GP assigned.
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Our client is a venture-backed residential solar company committed to making clean energy more accessible and affordable for homeowners across Malaysia.
By combining flexible financing solutions, a trusted installation network, and outstanding customer service, we help families reduce electricity costs while embracing a more sustainable future.
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Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Qualification: Bachelor's Degree, Post Graduate Diploma or Professional Degree in Digital/ Technology/ Engineering/ IT/ Computer Science or any equivalent
Required skill(s): Deep expertise in leading Business Diagnostics, ERP Advisory, and Digital Roadmap development. Ability to translate complex organizational pain points into structured, technical-strategic solutions. Strong account management and stakeholder management skills
Key quality(s): A proactive and positive attitude toward work, colleagues, clients, and managers. An inquisitive mindset with the ability to research, analyze, and solve problems effectively. Solution-oriented, with strong attention to detail in both outcomes and the processes required to achieve them—upholding integrity and high standards in an environment where people and success truly matter.
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• The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
• Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
• To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership