Marketing Strategy
Brand Management
Digital Marketing
Campaign Management
Market Research
Budget Management
Team Leadership
Communication Skills
Data Analysis
Customer Relationship Management
Merchandising
Retail Operations
Facilitate the end-to-end process for various contracts, including Franchise Agreements (FA), LBPAYLINKER Agreements (LA), CCV Agreements (CA), and loan agreements (drafting, reviewing, and stamping).
Manage the application and update of Temporary Receipts (New TR), including requesting and assigning new Debtor Codes.
Coordinate with the sales team to ensure proper signing of documents and verify that all hard copies meet company archiving standards.
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Strategize the guideline in fit-out works for the new outlet opening, renovation or maintenance for the outlet
Performs hands-on, fit-out coordination works to ensure smooth outlet development process.
Conduct a comprehensive pre-opening review which ensure the outlets are ready to be fully prepared for opening and alignment with business standards before signed off for the final launch.
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• Minimum Diploma or Degree in Hospitality Management, Business Administration, Food & Beverage Management, or related field (preferred).• Minimum 3–5 years of experience in restaurant operations, with at least 1–2 years in a supervisory or managerial role.• Strong leadership and team management skills with the ability to supervise and motivate staff.• Good knowledge of restaurant operations including customer service, food safety, inventory control, and daily outlet management.• Ability to manage manpower scheduling, staff attendance, and operational planning.• Knowledge of Malaysian food hygiene and safety standards.• Strong problem-solving and decision-making skills.• Good communication and interpersonal skills.• Proficient in Microsoft Office and restaurant POS systems.• Able to work on weekends, public holidays, and rotating shifts.• Able to handle pressure and work in a fast-paced environment.• Ability to converse in Mandarin will be highly prioritized due to business requirement.• Possess own transport and willing to travel between outlets.
Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.
Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.
Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).
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