Minimum 1 year of experience in customer service, online sales, or product upselling — preferably from the aesthetic, beauty, healthcare, or e-commerce industry
Experience in WeChat Business, Online Sales, Direct Selling or MLM is an advantage
Proficient in Mandarin and English (spoken and written) —We are seeking candidates fluent in Mandarin to assist Mandarin-speaking clients
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Customer Service
Communication Skills
Online Sales
Healthcare Knowledge
Problem Solving
Customer Journey Mapping
Customer Care
CRM (Customer Relationship Management)
Basic knowledge of Microsoft Excel & Word
Comfortable appearing on TikTok Live / Facebook Live
Understanding of online platform operations (training provided)
Strong communication and follow-up skills
Self-motivated
responsible
and goal-oriented
Able to work both independently and as part of a team
No experience required – full training provided!
Able to speak Bahasa Malaysia fluently and communicate confidently with local audiences.
Comfortable appearing in front of the camera and presenting products in an energetic and engaging manner.
Possess at least 6 months of live-hosting experience, with a good understanding of product presentation, audience engagement, live-selling techniques, and sales conversion.
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