Education: Currently pursuing a Diploma or Degree in Mass Communication, Broadcasting, Digital Marketing, E-Commerce, IT, or a related field.
Shift-Readiness (Crucial): You must be comfortable working dynamic, rotating 9-hour shifts. Our operations run early mornings (e.g., 6:00 AM) and late nights (closing at 1:00 AM or 2:00 AM). You will be required to work on certain weekends and public holidays based on a structured roster.
High Accountability: You are the "eyes" of the brand when a livestream is ongoing. We require someone who is reliable, punctual, and does not abandon their post.
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Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.
Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.
Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Currently pursuing or recently completed a Diploma or Degree in Business Administration, Office Management, Human Resource, Marketing, Mass Communication, Public Relations, Event Management, Entrepreneurship, or a related field.
Able to communicate professionally in English and Bahasa Malaysia.
Comfortable using Microsoft Office, Canva, ChatGPT, AI tools, or willing to learn.
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