After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Diploma / Degree in Warehouse Management or a related field.
Minimum 3–5 years of experience in warehouse/store operations, preferably with experience in a supervisory or managerial position.
Experience in manufacturing, electrical/electronic products, fire alarm systems, fire protection equipment, or related industries will be an added advantage.
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Minimum Diploma in any field, with 2 years’ experience in Customer Service; Degree Holder in any field (Added advantage if working experience is similar industry)
Excellent Telephony, Communication and Interpersonal skills
Minimum Diploma in any field, with 2 years’ experience in Customer Service; Degree Holder in any field (Added advantage if working experience is similar industry)
Excellent Telephony, Communication and Interpersonal skills