全职 Malaysia Tiktok Shop & E-Commerce Operations Manager 工作, 薪水 up to MYR 10,000, Dage International (M) Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

• 3+ years of experience in TikTok Shop, livestream commerce, e-commerce operations, MCN, marketplace operations, or e-commerce agency/enabler work.
• Strong understanding of TikTok Shop Malaysia, livestream selling, short-form content, creator affiliates, and platform rules.
• Experience with food, FMCG, or fast-moving consumer products is preferred.
• Experience with logistics, fulfillment, inventory, or warehouse coordination is strongly preferred.
• Shopee and Lazada experience is a plus.
• Existing creator, affiliate, livestream host, or MCN network is a plus.
• Able to communicate professionally in English and Mandarin.
• Strong data sense, commercial judgment, and problem-solving ability.
• Hands-on, responsible, proactive, and comfortable working in a fast-moving early-stage environment.

• We want an operator, not just a coordinator.
• The right person can run TikTok Shop, manage livestream operations, work with creators, solve logistics problems, communicate with brands, report to HQ, and make decisions without waiting for step-by-step instructions.
• This role is not suitable for someone who needs a fully built team, perfect processes, or a narrow job scope.

Job description:

• We are a Shanghai-headquartered e-commerce agency expanding in Malaysia, focused on helping food brands grow through TikTok Shop, livestream commerce, short-form video, creator affiliates, and marketplace operations.
• We are hiring a hands-on Malaysia Operations Manager to lead the local office. This is the most senior role in Malaysia and reports directly to our Head of TikTok in China HQ.
• This is an early-stage role. We need someone who can build, execute, solve problems, and take ownership — not just manage from a distance.

Responsibilities:

• Lead TikTok Shop operations for food and FMCG brands in Malaysia.
• Manage livestream commerce operations, including planning, hosts, scripts, product flow, promotions, performance, and sales results.
• Coordinate short-form video content to drive TikTok Shop and livestream traffic.
• Build and manage creator, affiliate, KOL/KOC, and MCN relationships.
• Manage TikTok Shop store operations, including listings, pricing, campaigns, inventory coordination, customer experience, and reporting.
• Support Shopee and Lazada operations when needed.
• Help build in-house logistics and fulfillment workflows, including stock coordination, packing, delivery, returns, and issue resolution.
• Work directly with brands, internal teams, creators, logistics partners, and China HQ.
• Build SOPs, reports, workflows, and local team structure as the business grows.
• Track GMV, ROI, conversion, content performance, creator performance, livestream results, and fulfillment performance.
• Handle other operational tasks required in an early-stage business.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Performance Bonus