Minimum Diploma or Bachelor’s Degree in any discipline; candidate with qualifications in Business Administration, Secretarial Studies or related fields will have an advantage
Minimum 3 years’ experience in a similar secretarial or administrative support role
Proficient in spoken and written Chinese, English, and Bahasa Melayu is an advantage
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Inventory Management
Shipping and Receiving
Picking and Packing
Forklift Operation
Microsoft Excel
Microsoft Office
Team Management
Administration Management
Supply Chain Management
Safety Regulations
Inventory
Applicant Tracking System
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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Responsible for monitoring and updating daily attendance for all agency workers, including foreign workers and part-timers, with proper documentation of medical leave, annual leave, unpaid leave, and absenteeism. Escalates prolonged absences and unresolved issues to the Administration Manager, and ensures weekly attendance confirmation. Oversees accurate record-keeping for audits, supports departmental activities impacting KPIs, and participates in DC event coordination. Manages incoming stock verification against purchase orders, reporting discrepancies promptly. Ensures compliance with GDPMD under the Medical Device Act 2012 and GDP procedures in line with NPRA guidelines.
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving