Mandarin Language Proficiency
Customer Service
Communication Skills
Active Listening
Problem Solving
Troubleshooting
Mandarin
English
Technical Support
Customer Support
Customer Care
Multitasking
fresh graduates
Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Ability to use existing procedures to solve standard problems.
Experience with analyzing information and standard practices to make judgments.
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Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
Must be able to Meet the physical requirements of this role.
To effectively present information to an internal department, client, management and/or colleagues.
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