Customer service
Problem Solving
Listening
Resolving Conflict
Phone Skills
Customer Inquiries
Communication Skill
Customer Satisfaction
Fluency in Cantonese
Fluency in Cantonese and Mandarin
Location: Bandar Utama, SelangorSalary: Up to RM5,500/monthContract: 12-Month Renewable Contract
Are you experienced in Purchase-to-Pay (P2P), Logistics, Supply Chain, or Freight Invoice Management? Join a global organization and be part of a dynamic APAC operations team!
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Warehouse Management
Inventory Control
Team Leadership
Logistics Coordination
Order Fulfillment
Safety Procedures
Performance Monitoring
Problem-Solving
Shipping and Receiving
Staff Training
Fulfillment Operations & Logistics: Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers, especially during peak campaign surges.
Inventory Control & Audit: Lead regular cycle counts, conduct periodic stock reconciliations, minimize inventory shrinkage, and ensure real-time accuracy across warehouse management systems (WMS).
Team Leadership & Scheduling: Supervise, train, and schedule warehouse assistants; establish clear daily performance targets and enforce safety and operational standards.
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Support daily inbound and outbound logistics activities, including receiving, packing, issuing, and dispatching goods to retail outlets, B2B customers, and internal departments.
Perform data entry for all incoming and outgoing goods into the ERP system and maintain accurate inventory and shipment records.
Verify goods received and goods dispatched against supporting documents to ensure quantity and product accuracy.
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Sales
Business Development
Customer Relationship Management (CRM)
Negotiation
Product Knowledge (Protective and Fire Safety Equipment)
Lead Generation
Customer Relationship Management
Product Knowledge
Communication Skills
Closing Deals