A Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in Computer Science, Software Engineering, Information Technology, or a related field.
1+ year experience providing customer support via at least one channel: voice, email, or messaging/chats. ○ Preferably working in highly regulated industries such as FinTech, crypto, insurance, or financial services environment
Minimum 2 years of experience in tender management, bid management, or proposal coordination, preferably in engineering, construction, IT, or related services.