Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Minimum SPM with retail manager experience OR Diploma/ Degree in any field.2. Required language(s): Bahasa Melayu and English.3. Pleasant personality with a strong drive and excellent in communication skills.4. At least 1 year(s) of working experience in the retail / F&B industry.5. Good interpersonal & follow-up skills, adaptable and result-oriented.6. Possess outgoing personality, positive and high energy level.7. Applicants must be Malaysian citizens.
Able to work shifts, weekends and public holidays.
Full-time positions (Assistant Supervisor or Supervisor)
Language proficiency: Mandarin, English & Bahasa Malaysia.
Candidate must possess at least Diploma in Business Studies/ Administration/Management, Logistic/ Transportation/ Warehousing/ Inventory Management or equivalent.
Proven 2 years of experience as a customer service role in the logistics or freight forwarding industry.
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