Fresh graduates are welcome. Candidates with more than 1 year of relevant working experience are encouraged to apply.
Fluent in Mandarin, English and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Candidate must possess at least an SPM, Diploma, or any equivalent certificate
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Customer Support
Sales Skills
Communication Skills
Problem Solving
Product Knowledge
Order Processing
CRM Software
Upselling Techniques
Active Listening
Time Management
E-commerce Platforms
Conflict Resolution
• Diploma or Degree in Automotive, Business Administration, or a related field.• Minimum 2 years of experience as a Service Advisor in the automotive industry.• Experience with EV or premium automotive brands is an advantage.• Fresh graduates with strong customer service experience are encouraged to apply.• Good communication and interpersonal skills.• Basic knowledge of automotive maintenance; EV knowledge is a plus.• Able to communicate in Mandarin ,English and Bahasa Malaysia.• Proficient in Microsoft Office; experience with DMS is preferred.
Diploma or Degree in Automotive, Business Administration, or a related field.Minimum 1-2 years of experience as a Service Advisor in the automotive industry.Experience with EV or premium automotive brands is an advantage.Fresh graduates with strong customer service experience are encouraged to apply.Good communication and interpersonal skills.Basic knowledge of automotive maintenance; EV knowledge is a plus.Able to communicate in Mandarin is a plus, English, and Bahasa Malaysia.Proficient in Microsoft Office; experience with DMS is preferred.Additional Information:Working Schedule: 5.5 days per week (Monday - Friday: 9AM-6PM, Saturday: 9AM-1PM)
• Diploma or Degree in Automotive, Business Administration, or a related field.• Minimum 2 years of experience as a Service Advisor in the automotive industry.• Experience with EV or premium automotive brands is an advantage.• Fresh graduates with strong customer service experience are encouraged to apply.• Good communication and interpersonal skills.• Basic knowledge of automotive maintenance; EV knowledge is a plus.• Able to communicate in Mandarin ,English and Bahasa Malaysia.• Proficient in Microsoft Office; experience with DMS is preferred.
Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Respond promptly and professionally to customer enquiries via phone, email, live chat, social media, WhatsApp, and other company communication channels.
Serve as the primary point of contact for customer enquiries, feedback, and complaints.
Provide accurate information regarding the company's products, services, and promotions.
...
Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.