Business Development
B2B Sales
Automotive Industry
Automotive Parts / Components
OEM Customer Management
New Customer Development
RFQ & Quotation Management
Sales Negotiation
Customer Relationship Management
Market Research
Project Coordination
Microsoft Office
Mandarin / Chinese Communication
English
Bahasa Malaysia
Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.