We are looking for a friendly, responsible, and customer-focused Customer Service team member to handle customer enquiries, bookings, and daily communication. You will also coordinate with drivers and customers to ensure booking information and trip statuses are updated accurately.
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
CRM (Customer Relationship Management)
Customer Service
Information Technology
Helpdesk
Client Relationship Management
Communication Skills
Problem-Solving
Active Listening
Proficient in Mandarin and English to effectively communicate with Mandarin-speaking clients and handle English-based communications as required. (Mandarin team)
Previous customer service or call center experience preferred (fresh graduates welcome).
Strong problem-solving and critical thinking abilities.
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We are hiring for Mandarin Speaker for our client based in Cyberjaya for Customer Support role for Travel project.Salary RM 4500 basic +shift allowance +KPIIf you are interested, kindly drop the whatsapp text to book the interview slot +601127266261