Customer Support
Logistics Coordination
Problem Solving
Communication Skills
Complaint Handling
Data Entry
Time Management
Teamwork
Active Listening
Order Processing
Client Relationship Management
entire shopping experience of customer, starting from pre-sales until after-sales services
leaving an incomparably WOW impression to customers who support DASHER
upholding DASHER's vision to provide futuristic shopping experience, NOT just pushing SALES but fighting for the greatest EXPERIENCE that customers can enjoy
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Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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• Confident and comfortable speaking in front of camera• Friendly personality with good communication skills• Able to conduct livestreams on TikTok / Facebook / other platforms• Responsible, proactive, and willing to learn• Basic knowledge of social media and online selling is an advantage• Retail or livestream experience is preferred but not mandatory• Able to work on weekends, public holidays, or shift schedules when required
Minimum 1 year of experience in customer service, online sales, or product upselling — preferably from the aesthetic, beauty, healthcare, or e-commerce industry
Experience in WeChat Business, Online Sales, Direct Selling or MLM is an advantage
Proficient in Mandarin and English (spoken and written) —We are seeking candidates fluent in Mandarin to assist Mandarin-speaking clients
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Customer Service
Communication Skills
Online Sales
Healthcare Knowledge
Problem Solving
Customer Journey Mapping
Customer Care
CRM (Customer Relationship Management)