Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource. Management, Business Studies/Administration/Management or equivalent.
Required language(s): Mandarin, English. Candidates fluent in Mandarin will be prioritized as the role requires the candidate to handle Mandarin-speaking agencies.
Excellent communication skills and computer literacy.
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