Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Human Resources, Psychology or a related field from an accredited university
Support customer experience operations by managing enquiries, feedback, and complaints across multiple channels, including phone, email, Goodays, Zendesk, and food delivery platforms.
Language Proficiency:Business-level fluency or native proficiency in Cantonese and English (written and spoken) to support Cantonese-speaking customers.