· Escalation Handling: Serve as the first line of defense for operational issues; manage and resolve P0/P1 escalations swiftly.
· Warehouse & Logistics Liaison: Coordinate directly with the warehouse vendor for inventory handovers, staging, and discrepancy resolution.
· Site Readiness: Oversees packaging inventory, ensures workstation readiness, monitors Work Order (WO) updates, and generates daily/weekly site performance reports.
...
• To ensure conformance of workplace safety and operations procedures
• To work closely with customers and internal stakeholders in ensuring seamless customer throughout
• Monitor staff performance and participate in annual staff appraisal; address all employee performance problems promptly and directly in accordance with personnel policies of the company
...
• To ensure conformance of workplace safety and operations procedures
• To work closely with customers and internal stakeholders in ensuring seamless customer throughout
• Monitor staff performance and participate in annual staff appraisal; address all employee performance problems promptly and directly in accordance with personnel policies of the company
...