Corrective Action & Follow-up: Work closely with store managers to establish improvement action plans and track the progress of issue resolution until fully resolved.
Operational Efficiency: Assist in streamlining day-to-day store processes to boost overall productivity and elevate the end-to-end customer experience.
Campaign & Project Support: Provide hands-on operational support for marketing promotions, store events, seasonal launches, and new store openings.
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Job Requirements
Experience: 1–3 years of experience in retail operations
store auditing
or store management within the retail/F&B sector.
Eye for Detail: Exceptional observational skills with a keen eye for cleanliness
and service quality.
Communication & Influence: Strong interpersonal and communication skills
capable of providing constructive feedback and driving compliance professionally.
Problem-Solving: Proven track record in following up on issues and driving accountability to close operational gaps.
Mobility & Flexibility: Able and willing to travel frequently between outlets (a valid driver’s license and own transport preferred
if applicable).
Technical Skills: Proficient in MS Office / Google Workspace for drafting clear
structured operational reports.
To establish recruiting requirements by meeting with managers to discuss their individual department’s needs and conduct orientation programs for newly joined employees.
To supervise office/plant administration including on-site security management, and on-site administration support.
To assist in any other Human Resources and Admin functions and undertake any other tasks as assigned by the Management from time to time.
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