Monitors and communicates project status to project team.
Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines.
Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
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Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
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Ensure that all works carried out are in accordance with drawings, specifications, construction plan, procedures, method statements etc.
Ensure that inspection and tests are carried out as per inspection and Test Plans and that all quality control mechanisms are being used. Results of such are to conform to specifications.
Submit sample materials and calibration certificates to relevant consultants for approval.
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Ensure that all works carried out are in accordance with drawings, specifications, construction plan, procedures, method statements etc.
Ensure that inspection and tests are carried out as per inspection and Test Plans and that all quality control mechanisms are being used. Results of such are to conform to specifications.
Submit sample materials and calibration certificates to relevant consultants for approval.
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Troubleshoot and resolve software-related issues, including operating system errors, application malfunctions, and connectivity problems, using software flashing and debugging techniques.
Provide excellent customer service by communicating technical issues and repair solutions clearly and professionally to customers, addressing their concerns and ensuring satisfaction.
Maintain accurate records of repairs performed, parts used, and customer interactions, using a computerized system to track inventory and manage service requests.
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Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service