Lead and manage the asset lifecycle process from procurement to asset disposal
Lead weekly team meetings with members in Asia
Work in conjunction with other IT Coaches on improving the quality of support services by identifying areas that need improvement through analysis, performance metrics reporting and identifying consistent and persistent problems from incidents
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Oversee channel operational performance and improvement, identifying key gaps, recurring issues and opportunities to improve efficiency, execution quality and partner experience.
Coordinate cross-functional changes and business readiness, working closely with Sales Operations, Product, IT and other stakeholders to assess channel impact, align requirements and ensure smooth implementation.
Drive operational oversight across the Exclusive Partner channel, providing visibility on operational risks, facilitating timely issue resolution and ensuring consistent alignment across stakeholders and regions.
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We are looking for a Training & Quality Specialist to join our Service Delivery team and work directly under the Head of Service Delivery.
This is a hands-on role designed for someone who enjoys training people, reviewing work, identifying errors, coaching team members, and improving processes.
The successful candidate will support the development and quality of our Data Entry / Verification Executives (VEs) by providing new joiner training, on-the-job coaching, quality checks, call and email monitoring, case audits, refresher training, and process updates.
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With certifications including SEDA (M), CIDB, ST, GreenTech Malaysia, ISO 9001:2015 & ISO 45001:2018, we have successfully commissioned 30+ MWp of solar projects locally and internationally, with more than 30+MWp of solar project including a 1.25 MWp solar plant in Bahrain.
Beyond solar, we are shaping the future of energy through Electric Mobility, Energy Storage and Energy Digitalization.
We don’t just power projects. We power a better future.
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Reporting & Escalation: Consolidate vendor performance data to provide routine updates to zone leadership, and act as the primary point of contact to resolve and escalate critical service issues.
Financial Administration & Budget Management
Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
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Revise product details and upload images for internet listings in BE POS to ensure accurate online information.
Assist with listing and removing products across all marketplaces, update product information, and resolve product-related issues on various platforms.
Monitor, coach, and supervise the PCC team, overseeing their training and performance.
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Working Arrangement -Based full-time at the Himalaya office - Tower 1, Puchong Financial Centre (PFCC) in ---Bandar Puteri, Puchong-5 working days per week.-Off day on a weekend.-Able to work outstation.
Job Scope- Conduct onboarding training for all newly recruited Brand Advisors.
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Lead and manage the asset lifecycle process from procurement to asset disposal
Lead weekly team meetings with members in Asia
Work in conjunction with other IT Coaches on improving the quality of support services by identifying areas that need improvement through analysis, performance metrics reporting and identifying consistent and persistent problems from incidents
...
Lead and manage the asset lifecycle process from procurement to asset disposal
Lead weekly team meetings with members in Asia
Work in conjunction with other IT Coaches on improving the quality of support services by identifying areas that need improvement through analysis, performance metrics reporting and identifying consistent and persistent problems from incidents
...