Proficient in Microsoft Office applications
particularly Excel and Word.
Strong data entry and administrative skills with a high level of accuracy.
Good customer service and communication skills.
Attention to detail and accuracy in handling documents and records.
Knowledge of DO processes
invoicing
and AR collection is an added advantage.
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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Oversee the accurate and timely processing of incoming and outgoing shipments, ensuring proper documentation, labeling, and adherence to shipping schedules.
Ensure compliance with all safety regulations and company policies within the warehouse, conducting regular safety inspections and promoting a culture of safety awareness among the team.
Collaborate with logistics and transportation teams to optimize delivery routes, manage carrier relationships, and resolve any logistical challenges.
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Marketing Strategy
Brand Management
Digital Marketing
Campaign Management
Market Research
Budget Management
Team Leadership
Communication Skills
Data Analysis
Customer Relationship Management
Merchandising
Retail Operations