Maintain a positive and professional attitude while handling customer inquiries
To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management.
To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethic policy in cards acquisition effort at all times
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To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria;
To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management;
To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times;
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Support cross-regional collaboration and capability ramp-up with Research & Development China, Research & Development Germany, and Home of Tech counterparts, including China-related vehicle software and delivery setup topics.
Translate strategic expectations into team focus areas, capability development, delivery readiness, and operational follow-up.
Implement and oversee practices that improve organizational efficiency, delivery transparency, quality, and stakeholder responsiveness.
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Support cross-regional collaboration and capability ramp-up with RD China, RD Germany, and Home of Tech counterparts, including China-related vehicle software and delivery setup topics.
Translate strategic expectations into team focus areas, capability development, delivery readiness, and operational follow-up.
Implement and oversee practices that improve organizational efficiency, delivery transparency, quality, and stakeholder responsiveness.
...