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300+ Tecnical Support Jobs in Federal Territory - July 2026 - High Salaries
Showing 307 jobs results for
"tecnical support"
in Federal Territory
Never miss any updates for Tecnical Support jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Perform initial triage, root-cause analysis, and escalation for application, infrastructure, deployment, and integration issues.
- Support content authors and business users with Sitecore Content Editor, Experience Editor, media library, workflow, and publishing-related queries.
- Coordinate with development, QA, DevOps, infrastructure, and third-party teams for issue resolution and release support. ...
Posted
10 days ago
Undisclosed
KL City
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
23 days ago
Undisclosed
KL City
- Perform initial triage, root-cause analysis, and escalation for application, infrastructure, deployment, and integration issues.
- Support content authors and business users with Sitecore Content Editor, Experience Editor, media library, workflow, and publishing-related queries.
- Coordinate with development, QA, DevOps, infrastructure, and third-party teams for issue resolution and release support. ...
Posted
11 days ago
Undisclosed
KL City
- .Monitor and maintain Group Application support systems to avoid or minimize operational disruptions
- .Hands on and Troubleshoot system faults and solve application problems
- .Maintain customer and end user communications with a high degree of confidentiality ...
Posted
18 days ago
MYR4,500 - MYR4,600 Per Month
KL City
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
24 days ago
Undisclosed
KL City
- Must be able to work in the designated project room at the head office.
Posted
24 days ago
Undisclosed
KL City
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
24 days ago
Undisclosed
KL City
- Ensure adherence to SLA/OLA targets, including response and resolution timelines.
- Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
- Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
15 days ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR4,500 - MYR5,500 Per Month
KL City
- LOCATION: Malaysia (24*7) Shifts
- EXPERIENCE: Minimum of 2 to 4 years of exp in international call taking profile for APAC countries
- POSITIONS: 3 ...
Posted
19 hours ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
KL City
- Record, track, and resolve incidents through the ticketing system within agreed service levels
- Communicate with customers and internal teams to provide technical guidance and support
- Assist in hardware and software testing to ensure quality and functionality before deployment ...
Posted
21 days ago
Undisclosed
KL City
- Assist customers with account setup, software installation, and troubleshooting.
- Diagnose technical issues based on customer descriptions and use remote support tools to resolve them.
- Escalate unresolved issues to Level 2 or higher support teams with detailed documentation. ...
Posted
21 days ago
MYR2,000 - MYR3,500 Per Month
KL City
- Ensure calls are actioned in a timely manner, ensuring issues are responded to and resolved within their SLA timescale.
- Ensure calls are dealt with in accordance with company policies, standards, and work instructions.
- Work with other IT streams to provide incident resolution, ensuring all troubleshooting details are documented in the call. ...
Posted
21 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Check, respond and resolve tasks from the ticketing system.
- Any ad hoc tasks assigned from time to time by management.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
21 days ago
Undisclosed
KL City
- Ensure calls are actioned in a timely manner, ensuring issues are responded to and resolved within their SLA timescale.
- Ensure calls are dealt with in accordance with company policies, standards, and work instructions.
- Work with other IT streams to provide incident resolution, ensuring all troubleshooting details are documented in the call. ...
Posted
21 days ago
Undisclosed
KL City
- * Document technical procedures, troubleshooting steps, and case resolutions in the support system.
- * Perform root cause analysis and escalate software bugs or product improvement requests to engineering teams.
- * Participate in labs, simulations, and product beta testing initiatives to support product improvements. ...
Posted
16 days ago
Undisclosed
KL City
- Ensure quality and governance of incident handling, including proper documentation, troubleshooting steps, and closure notes
- Validate and implement patches, fixes, and system upgrades, ensuring minimal disruption and compliance with standards
- Proactively monitor and manage SLA performance, identifying potential breaches and driving timely resolution ...
Posted
22 days ago
Undisclosed
KL City
- Guide users through step-by-step resolution processes with clarity and professionalism.
- Escalate complex or unresolved issues to relevant second-level support teams in a timely manner.
- Provide accurate and up-to-date information on IT products, services, and policies. ...
Posted
18 days ago
Undisclosed
KL City
- sHands on Experience on resolving customer issues related to the infrastructur
- eAssist with support of network connectivity, PCs, and VPN connectivit
- yExperience on Remote Desktop Client Software’ ...
Posted
24 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
24 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
24 days ago
Undisclosed
KL City
- Hands on Experience on resolving customer issues related to the infrastructure
- Assist with support of network connectivity, PCs, and VPN connectivity
- Experience on Remote Desktop Client Software’s ...
Posted
24 days ago
Undisclosed
KL City
- Coordinate internal teams, external partners, and business stakeholders to ensure timely resolution and effective escalation
- Set direction and performance expectations across locations, supported by coaching and performance management
- Build a high-performing service desk team through development, coaching, mentoring, knowledge sharing, and a culture of accountability and continuous improvement ...
Posted
25 days ago
Undisclosed
KL City
- The role owns service desk performance, service maturity, knowledge management, and support quality, while partnering with IT leadership on tooling, governance, standardization, and coordination between KUL and BRU.
- The role also provides local line management in KUL for non-service desk IT staff in other IT departments, including IT Delivery and SAP Delivery. This scope is limited to local people management, connection to local senior management and HR, and maintaining team engagement on site. It does not include functional leadership of those teams.
- Lead the global IT Service Desk across KUL and BRU, setting direction for responsive, professional, user-focused support ...
Posted
25 days ago
Undisclosed
KL City
- Coordinate internal teams, external partners, and business stakeholders to ensure timely resolution and effective escalation
- Set direction and performance expectations across locations, supported by coaching and performance management
- Build a high-performing service desk team through development, coaching, mentoring, knowledge sharing, and a culture of accountability and continuous improvement ...
Posted
25 days ago
Undisclosed
KL City
- Ensuring the highest levels of network connectivity and infrastructure availability.
- Create, adjust, and maintain network user settings, roles, and access permissions.
- Creating technical support documentation for network systems and applications. ...
Posted
25 days ago
Undisclosed
KL City
- Assist in hardware upgrades, repairs, and preventive maintenance
- Support IT asset management (inventory tracking, tagging, and documentation)
- Set up workstations for new hires (imaging, software installation, network access) ...
Posted
22 days ago
MYR4,200 - MYR4,500 Per Month
KL City
- KPI 津贴：RM300
- 11:00 AM – 8:00 PM 或 / OR
- 12:00 PM – 9:00 PM ...
Posted
a month ago
Two95 International Inc.
Undisclosed
KL City
- Desired Competencies (Technical/Behavioral Competency)
- Must-Have
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI) ...
Posted
23 days ago
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