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300+ Tecnical Support Jobs in Federal Territory - September 2026 - High Salaries
Showing 326 jobs results for
"tecnical support"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
a month ago
Undisclosed
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNP Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
a month ago
Undisclosed
KL City
- Validate the proper functioning of standard and/or specialized Ecat iD equipment.
- Troubleshoot, and repair, equipment malfunctions.
- Perform, and track, scheduled preventative maintenance on equipment. ...
Posted
a month ago
Undisclosed
KL City
- Coordinate with Finance, Customer Service, Quality, and Regional Teams to ensure timely approval, payment, and closure of claims.
- Monitor claims performance, identify trends and process improvements, and ensure accurate reporting, governance, and audit readiness.
- Coordinate end-to-end pricing workflows, ensuring accuracy of inputs, templates, and supporting data ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
23 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
24 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
24 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
25 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
25 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
25 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
MYR3,500 - MYR5,000 Per Month
KL City
- Maintain clear, timely, and empathetic communication with customers throughout the support lifecycle, including proposing interim workarounds and documenting final solutions
- Contribute to and maintain internal and external knowledge base articles and FAQs that capture workarounds and long-term solutions
- Identify recurring issues and work with Product and Engineering on long-term fixes or improvements ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
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