Jobs
Companies
Forums
200+ Tecnical Support Jobs in Federal Territory - July 2026 - High Salaries
search.result_querys_job
"tecnical support"
text.in Federal Territory
job_alert.title_toggle_job job_alert.in Federal Territory
job_alert.btn_manage_alert
Undisclosed
KL City
- 分享 Service Desk Intern (6 - 12 months) - Cantonese Speaking 到LinkedIn
- 通过电子邮箱分享 Service Desk Intern (6 - 12 months) - Cantonese Speaking 给朋友
- IT Operation Staff Engineer (Configurator & Catalog) ...
Posted
10 days ago
Undisclosed
KL City
- Log, track, and update incidents using a ticketing system.
- Deliver excellent customer service and ensure timely issue resolution.
- Collaborate with internal support teams to improve service delivery. ...
Posted
a month ago
Undisclosed
KL City
- Perform initial diagnosis and attempt to resolve issues related to:
- Password resets and account access
- Email and collaboration tools ...
Posted
12 days ago
Undisclosed
KL City
- Maintain high customer satisfaction (CSAT) and quality standards across ≥90% of handled cases.
- Collaborate with Google engineers and product teams to diagnose product issues and drive bug resolution.
- Assist other support engineers through consultations and knowledge sharing. ...
Posted
a month ago
Undisclosed
KL City
- Managing the Service desk team leaders ensuring all staff are motivated and working effectively.
- Service Desk and 2nd Line working towards the success of ERM Technology’s defined KPI’s and Metrics.
- Adhering to and promoting ERM Technology’s Process and Procedures ...
Posted
14 days ago
Undisclosed
KL City
- Managing the Service desk team leaders ensuring all staff are motivated and working effectively.
- Service Desk and 2nd Line working towards the success of ERM Technology’s defined KPI’s and Metrics.
- Adhering to and promoting ERM Technology’s Process and Procedures ...
Posted
14 days ago
Undisclosed
KL City
- Managing the Service desk team leaders ensuring all staff are motivated and working effectively.
- Service Desk and 2nd Line working towards the success of ERM Technology’s defined KPI’s and Metrics.
- Adhering to and promoting ERM Technology’s Process and Procedures ...
Posted
14 days ago
L1 Analyst – Subject Matter Expert (Service Desk Operations) L1 Analyst – Subject Matter Expert (Service Desk Operations)
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s.
- Managed/Maintained End-user Devices with a total of 10M assets.
- Job Purpose: ...
Posted
2 days ago
Undisclosed
Malaysia
- Escalate complex or unresolved issues to appropriate support teams in a timely manner.
- Assist in onboarding/offboarding users, including setting up workstations, email accounts, and access permissions.
- Follow standard operating procedures and contribute to the development and documentation of new processes. ...
Posted
a month ago
Micro Technology Solution Sdn. Bhd.
MYR3,000 - MYR5,000 Per Month
KL City
- Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints in the company’s database.
- Follow-Up: Ensure timely follow-up on customer issues and inquiries and escalate unresolved issues to appropriate departments when necessary.
- Team Collaboration: Work closely with team members and supervisors to improve service delivery and customer experience. ...
Posted
22 days ago
Undisclosed
KL City
- Business awareness Clear understanding of the customer's business environment, priorities, and service expectations to ensure the delivery of high-quality and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service.
- Process Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support delivery. Understands the extreme importance of accurately recording all relevant information and actions on the tickets, and any other relevant actions or tasks performed by the role holder on a daily basis. Avoids ticket duplication, promotes knowledge sharing, aligns with account procedures and security policies to maintain service quality.
- Problem solving Takes ownership of understanding and resolving customer issues within required timescales by actively listening and asking relevant questions. Escalates complex issues appropriately, ensuring timely resolution while continuously developing technical knowledge and diagnostic skills for evolving support scenarios. ...
Posted
22 days ago
Undisclosed
KL City
- Business awareness Clear understanding of the customer's business environment, priorities, and service expectations to ensure the delivery of high-quality and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service.
- Process Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support delivery. Understands the extreme importance of accurately recording all relevant information and actions on the tickets, and any other relevant actions or tasks performed by the role holder on a daily basis. Avoids ticket duplication, promotes knowledge sharing, aligns with account procedures and security policies to maintain service quality.
- Problem solving Takes ownership of understanding and resolving customer issues within required timescales by actively listening and asking relevant questions. Escalates complex issues appropriately, ensuring timely resolution while continuously developing technical knowledge and diagnostic skills for evolving support scenarios. ...
Posted
22 days ago
MYR5,000 - MYR7,500 Per Month
KL City
- Handle and transport mobile IT asset carts/trolleys weighing up to 100 kg.
- Provide support for additional ad-hoc IT tasks and technical requests as required
- Minimum Diploma in Information Technology or a related field ...
Posted
19 days ago
MYR5,000 - MYR7,500 Per Month
KL City
- Handle and transport mobile IT asset carts/trolleys weighing up to 100 kg.
- Provide support for additional ad-hoc IT tasks and technical requests as required
- Minimum Diploma in Information Technology or a related field ...
Posted
19 days ago
Undisclosed
Malaysia
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
a month ago
Undisclosed
KL City
- Escalate unresolved calls to the correct support team as described within our corporate knowledge base
- Receiving, logging, and managing calls from customers end users via telephone, chat, and email
- Log all calls in the Service Desk Call Logging systems (BT and ServiceNow) ...
Posted
a month ago
IT Support Engineer (Immediate Hiring)- Mandarin Speaker IT Support Engineer (Immediate Hiring)- Mandarin Speaker
Transcosmos Malaysia (TCMY)
MYR5,500 - MYR6,000 Per Month
KL City
- Follow up on open tickets to ensure user satisfaction prior to closure.
- Escalate issues requiring elevated permissions or advanced troubleshooting to Tier 2 support.
- Maintain accurate and detailed documentation of support actions and solutions. ...
Posted
a month ago
Undisclosed
KL City
- Issue Resolution: Determine the best solution based on the issue and details provided by users.
- Escalation: Direct unresolved issues to the next level of support personnel.
- Update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT support staff as the case be. ...
Posted
a month ago
Undisclosed
KL City
- Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
- Willing to work at KL Sentral area
- 24/7 rotational shift (5 days job) ...
Posted
23 days ago
Undisclosed
KL City
- Provide basic support for license-related requests, such as access, activation, or allocation issues.
- Work with the helpdesk and engineering teams to ensure smooth provisioning and deprovisioning of user licenses.
- Document and update standard operating procedures (SOPs) and internal guides. ...
Posted
25 days ago
Undisclosed
KL City
- Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up, help out, and drive outcomes—together.
- Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team! ...
Posted
7 days ago
Undisclosed
KL City
- Troubleshoot diverse and complex data issues using remote access tools, walking customers through sophisticated digital construction workflows.
- Collaborate with multiple Trimble divisions to resolve tier-level technical challenges, ensuring the digital and physical worlds remain seamlessly connected.
- 2+ years of field experience or higher education in a technical or relevant professional field of study. ...
Posted
13 days ago
Undisclosed
KL City
- Employment : Permanent
- Details:
- Attractive performance bonus ...
Posted
20 days ago
Undisclosed
KL City
- Assist with routine maintenance and updates of banking software.
- Document support issues and solutions in internal tracking systems.
- Work closely with developers, QA, and infrastructure teams to resolve technical issues. ...
Posted
5 days ago
Undisclosed
KL City
- Perform in-depth investigation using logs, system data, and API analysis.
- Collaborate with Engineering, DevOps, and internal teams to reproduce issues, track defects, and validate fixes.
- Communicate technical findings clearly to customers in a structured and professional manner. ...
Posted
8 days ago
Title IT Support Specialist (1st - 2nd level support) - Penang, Malaysia Title IT Support Specialist (1st - 2nd level support) - Penang, Malaysia
Conga-connect - A Congatec AReady Solution
Undisclosed
KL City
- Manage user accounts and access permissions
- Support the implementation of role-based access concepts
- Handle identity and access requests in accordance with internal processes ...
Posted
a month ago
Operations - Engagement Executive (CUCKOO- Technical Team Support) Operations - Engagement Executive (CUCKOO- Technical Team Support)
Cuckoo International (MAL) Berhad
MYR3,200 - MYR4,000 Per Month
KL City
- Perform data analysis and feasibility studies to propose, design, and implement localized workflow and service enhancements.
- Digital Engagement & Community Management
- Oversee and maintain the organization's social media channels, ensuring all published information is precise and up-to-date. ...
Posted
15 days ago
Operations - Engagement Executive (CUCKOO- Technical Team Support) Operations - Engagement Executive (CUCKOO- Technical Team Support)
CUCKOO International (MAL) Berhad
MYR3,200 - MYR4,000 Per Month
KL City
- Perform data analysis and feasibility studies to propose, design, and implement localized workflow and service enhancements.
- Digital Engagement & Community Management
- Oversee and maintain the organization's social media channels, ensuring all published information is precise and up-to-date. ...
Posted
15 days ago
Undisclosed
KL City
- Troubleshoot complex Tableau issues involving calculations, LOD expressions, table calculations, parameters, and dashboard performance.
- Support Power BI Service, including datasets, dataflows, and report administration.
- Support enterprise reporting platforms built with Tableau, Typo3 CMS, and Cloudflare. ...
Posted
22 days ago
Job searches related to “Tecnical Support”
job_search.browse_location:
job_search.more_location
job_search.browse_company:
job_search.more_company
job_search.browse_job_by_title:
job_search.browse_job_by_title: