Provide initial technical support and consultation to customers, addressing inquiries and guiding them through product selection and application considerations.
Collaborate with the content creation team to brainstorm innovative broadcast ideas, formats, and interactive elements that align with ShowTV Group's brand and marketing objectives.
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Effectively implement the corrective and preventive action including customer complaints, and product non-conformance; investigate the cause of non-conformities relating to product, process and quality system.
Precision Maintenance: Lead the calibration and preventive maintenance schedules for all laboratory equipment to ensure 100% accuracy in technical data.