100+ Technical Support Technician Jobs in Selangor - June 2026 - High Salaries
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"technical support technician"
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不要错过任何 Technical Support Technician 的新工作机会
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工作 "technical support technician"
在 "Selangor"
管理提醒
Undisclosed
- May provide technical training to customers staff. Recommends product improvements to design staff in response to customer feedback.
- Be responsible for EPMS (Electrical Power Monitoring System) technical support. This includes project implementation, testing and commissioning, technical applications, technical fault analysis and provide solving, conducting technical training to internal and external Field Engineers and bizSAFE compliance and practice.
- Responsible for technical and administrative support activities including network equipment installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, engineering change upgrades, etc. ...
Posted
9 days ago
Undisclosed
- Log all service requests and phone calls in the Service Desk tool (ServiceNow).
- Monitor and ensure phone queue SLAs are met.
- Take ownership of high-priority issues and coordinate with other IT support teams to ensure resolution. ...
Posted
21 days ago
Undisclosed
- Interfaces with various support teams within Teradyne to deliver on Teradyne’s commitment to our customers.
- Provides remote technical support.
- Provides formal and on-the-job training to the customers. ...
Posted
23 days ago
QL Maxincome Sdn Bhd (FamilyMart MY)
MYR5,000 - MYR5,000 每月
- Participate in developing functional system and performs extensive simulation, SIT(System Integration Test), UAT (User Acceptance Test) and detailed troubleshooting of the reported issues
- Regularly report and communicate progress updates, status and issues to the Team Lead and follow up closely on the recorded issues with respective parties to ensure remedy, resolution is logged in support Portal.
- Prepare Root Cause Analysis and/or incident report(s) for management review. ...
Posted
23 days ago
MYR2,300 - MYR3,000 每月
- Maintain and update IT inventory, including hardware and software assets.
- Assist with system setup, user account management, email configuration, and access control.
- Coordinate with the LESB team for technical advice, as well as with external vendors or service providers on IT-related matters when necessary. ...
Posted
24 days ago
Undisclosed
- Collaborate with internal teams and clients to understand and address their EDI needs.
- Document support activities and maintain accurate records of client interactions.
- Stay updated with the latest developments in EDI technology and Seeburger BIS. ...
Posted
23 days ago
Undisclosed
- Deliver timely and effective incident resolution and escalation management, ensuring service level agreements (SLAs) are consistently met for response time, resolution, and communication.
- Support employee onboarding and offboarding activities, including system access provisioning, equipment setup, and decommissioning.
- Maintain accurate IT asset inventory records and ensure compliance with established IT policies and procedures. ...
Posted
a month ago
Undisclosed
- ITIL certification is an advantage.
- Strong IT foundation (application development or infrastructure).
- Understanding or hands-on experience with data feeding tools such as MQ and FTPs. ...
Posted
a month ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
25 days ago
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