- Handle escalated tickets beyond initial L1 triage
30+ days
200+ Technical Support Technician Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 211 jobs results for
"technical support technician"
in Kuala Lumpur
- Own the relationship and communication with clients throughout the course of a support query, providing periodic status updates.
Today
- Annual package: RM80,000 - RM150,000, including 13th month & no performance bonus
30+ days
- Reset passwords and manage user accounts (Active Directory).
11 days
- Escalate complex technical issues to the appropriate teams when necessary.
30+ days
- • Practical networking knowledge: TCP/IP, DHCP/DNS, VLANs, Wi-Fi; able to run and terminate cabling
16 days
- Maintaining computer applications and system operations within the organization.
30+ days
- Cost & Time Estimation: Prepare detailed, transparent repair estimates, labour quotes, and realistic job completion timelines prior to job execution.
7 days
- Diagnose and resolve performance & stability issues in high-throughput web applications and network services.
4 days
- First-line problem handling, identifying the root cause of issues, and troubleshooting
30+ days
- Edit videos using tools such as CapCut, Canva, Adobe Premiere Pro, or similar platforms.
30+ days
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
30+ days
30+ days
- Diagnose equipment failures and minimize production downtime.
Today
- Diagnose equipment failures and minimize production downtime.
Today
- Diagnose equipment failures and minimize production downtime.
Today
- Maintaining computer applications and system operations within the organization.
30+ days
- Perform application testing and debugging.
14 days
- Ensuring all ICT-related complaints are recorded into the ICT Helpdesk System and assigned a log number for the complainant.
15 days
- Handle escalated tickets beyond initial L1 triage
30+ days
- Carry out basic cabling, wiring and equipment connections.
30+ days
- • Practical networking knowledge: TCP/IP, DHCP/DNS, VLANs, Wi-Fi; able to run and terminate cabling
30+ days
- Annual package: RM80,000 - RM150,000, including 13th month & no performance bonus
30+ days
- Annual package: RM80,000 - RM150,000, including 13th month & no performance bonus
30+ days
- Able to follow technical SOPs, troubleshoot basic issues and escalate when necessary.
30+ days
- Reset passwords and manage user accounts (Active Directory).
11 days
- Annual package: RM80,000 - RM150,000, including 13th month & no performance bonus
30+ days
- Check refrigerant pressure, temperature, and operating conditions; top up refrigerant where required.
30+ days
- Handle escalated tickets beyond initial L1 triage
30+ days
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
30+ days