Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Coordinate with developers, vendors and other technical teams when issues require specialist investigation, code changes, infrastructure support or third-party action.
Design, maintain and report on our Technology Risk Management Framework, including system criticality classification, risk assessment, monitoring and key risk indicators.