Introduces new products in conjunction with New Business development and Marketing Managers
Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
Take a lead closing customer complaints of quality and application in timely manner
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Own initiatives to standardize global process of project management and improve the deployment methodologies to optimize the schedule.
Identify defects or waste in our deployment processes, and drive new processes and software automation to eliminate the defects and prevent them from recurring without posing risk to availability.
5+ years experience managing projects in data centers or comparable critical infrastructure.
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Manage spare parts, tools, and maintenance records in line with SOPs and safety standards. Collaborate with cross-functional teams to ensure smooth maintenance operations and effective problem resolution.
Support system reliability efforts through documentation, reporting, and participation in testing and commissioning activities.
Diploma in Engineering (Electrical, Electronic, Mechanical, Mechatronic, or related disciplines). Fresh graduates welcome; experience in railway or safety-critical industries is an added advantage. Knowledge of maintenance management, asset reliability, and safety compliance.
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Achieve and exceed assigned sales targets for both Process Automation and Factory Automation portfolios within the territories: within Johor, and Melaka territories
Identify, develop, and convert new business opportunities, including cross-selling and upselling across divisions
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Data center: hardware installation and cabling, accompany external personnel (e.g., for installations), infrastructure monitoring, MiConDis assessment and support in compliance assurance, approve access to DC. Maintain IT related items for the iITEM documentation. Backup/restore: Coordinate and educate location on new standard backup solutions. Run quarterly test restores to validate integrity of backups.
Printing: Lifecycle management of on-site printers and support along with managing external vendor for print services and escalations.
Telephony: phone number assignment to end users, conference room devices installation, and cooperation with local telecom operators (e.g. support maintenance visits). Manage lifecycle for current telephony standards. Helping locations move from existing telephony systems to the standard Teams telephony solution.
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ManageWindows 10& 11, MS Office Applications, network connections, printer mapping etc.
Manage email message configuration and troubleshooting issues for Outlook.
Must be able to troubleshoot laptop or PC problems down to the board level, set up peripherals, connect devices to the network, and install/replace various hardware components, hard drives, etc.
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