Liaise with authorities: Communicate with SSM, tax authorities, banks, and related agencies; handle inquiries and assist with inspections/audits.
Documentation management: Maintain client files, follow up on processes, and provide progress updates.
Company incorporation: Handle SSM new company registrations, company name changes, capital increases, company strike-offs, and annual return compliance.
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Familiar with SSM registration procedures
Malaysian Companies Act
and tax registration requirements; proficient in Microsoft Office. Knowledge of SQL software is an advantage
Execute the day-to-day activities for Singapore GST compliance for the identified legal entities.
Prepare, analyze and manage filing of GST returns and related reporting obligations.
Prepare and maintain monthly/quarterly trend analysis to identify inaccuracies, document reasons for month-to-month and quarter-to-quarter fluctuations to support potential queries.
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Identify upsell and cross-sell opportunities within existing accounts and feed qualified leads and market insight back to the commercial teams
Support client onboarding, transition, and go-live conversations, setting clear expectations and a confident first impression of the service
Champion an exceptional client-service culture across the regional team — responsive communication, proactive updates, and a problem-solving mindset at every touchpoint
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