Labour & Utility Cost ControlMonitor and control labour and utility expenses according to company benchmarks, with a target of keeping combined Labour & Utility Cost within 13%.
Inventory Management : Monitor stock levels of merchandise items and informing superior when restocking is necessary and assist in receiving and storing deliveries. To perform monthly stocktake counting.
Manage client inquiries via multiple channels (phone, email, in-person) with professionalism and efficiency, providing accurate information about services, treatments, and appointment scheduling.
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.